Shipments and returns
"Good things come to those who wait"
Due to the size of our company and the fact that we don't hold much stock, delivery times can vary.
We aim to dispatch orders as quickly as possible, however, each product needs to be embroidered, labelled by hand, packaged to perfection and quality checked before being dispatched. The problem we have with this process is that we don't hold garments (due to limiting the amount we produce) and if we receive large orders we are often having to wait for deliveries to us.
As we grow we can make better predictions on stock and increase the size of our premises.
Hopefully, we can get everything turned around in 14 days and you should receive your order.
Until then, be patient, it will be worth it!
If for any reason you're unhappy with the good you've received please contact us via the web form and select 'customer service', found here.